Shipping Methods

FedEx
FedEx Ground is the FedEx answer for reliable, cost-effective delivery of your ground packages - with the consistent handling and professional attention you expect from FedEx. FedEx Ground delivers packages to 100% of businesses addresses in the US, Canada and Puerto Rico, and to every residential address in the US with FedEx Home Delivery service. We commit to delivery in one to five business days within the 48 states, depending on the distance from origin to destination. Packages to Alaska, Hawaii, Canada and Puerto Rico arrive in three to seven business days.

USPS
We use USPS for all international shipments; include AFO, APO, PO Box, Hawaii, Alaska, and non continental US. We use Priority Mail which includes a tracking number and insurance. 

What is Blind Shipping?

Returns

• All returns must reference an RMA number; packages returned without an RMA number may be refused or lost.
• Shipping is not refundable. If Free Shipping was received, actual shipping amount will be deducted from the return.
• In order to obtain a full refund (less shipping charges), returns must be requested within 30 days of the initial purchase date from all ShinybowUSA authorized distributors.
• All returns requested after 30 days, but no later than 60 days of purchase date are subject to a 12.5% restocking fee.
• ShinybowUSA reserves the right to inspect the products for returned condition and may apply an additional 5% restocking fee for excessive damage or wear of products.
• All returns must include every component originally shipped with the products. Any missing components will have their cost individually deducted from the original purchase amount.
• All products need to be packaged in a shipping box, not just in the retail box. Otherwise a $25 fee will be assessed
• No returns for credit are allowed after 60 days of purchase date.
• Custom orders are never refundable.
• REFUSED SHIPMENTS: The quickest way for us to be able to handle a return for you is for you to accept delivery and then contact us about sending the item back. If you refuse shipment, your shipping will still not be refunded; it will only delay your credit for your purchase. On all shipments to customers, we incur shipping and handling costs.
• If through no fault of ShinybowUSA the shipment is refused, we will charge your account for any shipping and handling fees to recover the expenses we incurred. We also reserve the right to impose a 20% restocking fee for an unauthorized return.
• Customer responsible for return freight charges.  For cross-shipment items, we are only responsible for ground shipping charges.  Any other shipping service is at the cost of the customer

An RMA is required for any return. 

Returns Form

IMPORTANT NOTE:
If you purchased from a dealer/distributor AND you want a refund you MUST make your RMA request directly to them. If you purchased from a dealer/distributor AND you need service; you can use the form below.

Billed To:	Shipped To:    Same As Billed To
Name: E-Mail: Company Name: Address: City: State: Zip:	Name: E-Mail: Company Name: Address: City: State: Zip:
Phone Number: Model Number: Serial Number: Order Number:

Type of Return:

Non-Warranty Repair
Warranty Repair
Replacement
Credit
Other

Return Reasons:

Defective, Out of Warranty
Defective, In Warranty
Wrong Item Sent
Wrong Item Ordered
Changed my mind
Does not meet my requirement
Other:

What the hecks wrong with it?

Address for Return Shipment:
ShinybowUSA, inc.
RMA#
15222 King Rd. #603
Frisco, TX 75034
1-877-744-6987

Statements above do not constitute an agreement and may be changed at any time, either in writing or in person.